Requests for gametes and embryos for insemination treatments is available only through authorized Reproduction Centers and with a signed agreement with CEIFER Biobanco, as stated by Spanish law 9/2014.

Private requests made by end users may only be processed if receptioning and utilization is to be undertaken at authorized Reproduction Centers with a current signed contract with CEIFER BioBanco.

Steps for ordering

You can register as a client either by:

  • Telephone calling at +34 954 456 169
  • Through our online platform (see below)

If you are a patient starting fertilization treatment and your Reproduction Center has no signed contract agreement with CEIFER Biobanco, please contact us through our telephone number (+34 958 254 112) or through our online platform and we shall arrange that with the Reproduction Center on your behalf.

If you work for a registered Reproduction Center, already our client:

  • Telephone calling at +34 954 456 169
  • Through our online platform (see below)

To place requests online through our web platform you need to be registered at our web services (please enquire).

If you are a patient bound for treatment at a Reproduction Center, which has a current signed CONTRACT with CEIFER BioBanco:

  • Telephone calling at: +34 954 456 169
  • Through our online platform (see below)

If you are a patient bound for treatment at a Reproduction Center, which has NO signed CONTRACT with CEIFER BioBanco:

Please contact us and we shall arrange the signing of the contract with the Reproduction Center on your behalf.

  • Telephone calling at: +34 954 456 169
  • Through our online platform (see below)

Our clients can register to use our web services by:

  • Telephone calling at: +34 954 456 169
  • Through our online platform (see below)

Following contact through either method you will receive your credentials (user/password) to place an ORDER for SPERM SAMPLES.

To be able to consult INFORMATION ABOUT A DONOR, as well as using the rest of services at our Ordering Platform it is necessary to install a digital certificate.

The use of courier service allows us to be the fastest in the business. You can have a sample in less than 24 hours.

WHEN TO PLACE A REQUEST

  • Preferably before the receptive woman starts treatment, to ensure we have suitable samples available.

FOLLOWING PLACING YOUR REQUEST

  • As soon as we get your request for an order and following confirmation it is correct we will send confirmation emai. This means your order enters oocytes allocation stage.
  • We will reply with an oocytes allocation proposal, where it is estimated the delivery time for your order.
  • Once you accept the assignment, the oocytes will be reserved for the maximum period of one month (if you need a different term period please contact us).
  • As soon as you have the planning of the oocytes transfer, we will proceed with the transport logistics.
 
 

At the Reproduction Center you will receive a parcel, containing:

  • Liquid nitrogen contanier with the oocytes container inside.
  • Report for the center, stating:
    • Report tracking number for identification of the shipment.
    • Information regarding traceability (sealing loop number and container).
    • Information regarding the receiving patient and her partner, if known.
    • Identification number of the assigned oocytes donor, phenotype information, blood group and Rh factor.
    • Other specific data regarding the sample.
  • Report for the patient receiving treatment:
    • Report tracking number for identification of the shipment.
    • Information regarding the receiving patient and her partner, if known.
    • Phenotype information, blood group and Rh factor of the assigned donor.

To request collection of the shipping container please call your nearest MRW courier agency.

You can find out at http://www.mrw.es

Information